Cancellation Policy
Cancellation fees are imposed due to the administrative processes
that is required after cancellation. This is to dissuade users from
abusing the online booking system as they may deprive genuine
customers of flight availability. Cancellations
on Saturday, Sunday or after business hours will be processed on the
next working day. Cancellation policies are dependent on the type of
tickets purchased and/or the amount of advance notice
given.
1. Penalty (non changeable ticket)
Apply to certain one-way tickets.
| After booking |
1,500 yen penalty |
| 14 to 20 days before departure |
5,000 yen penalty |
| 10 to 13 days before departure |
7,000 yen penalty |
| 1 to 9 days before departure |
9,000 yen penalty |
| Departure date |
No refund |
2. Penalty (non changeable ticket)
Apply to all round-trip tickets.
| After booking |
15% of ticket price |
| 14 to 20 days before departure |
30% of ticket price |
| 7 to 13 days before departure |
50% of ticket price |
| 1 to 6 days before departure |
70% of ticket price |
| Departure date |
100% of ticket price |
3. Penalty (Change unrestricted)
Apply to all normal fare ticket.
Cancelation fee is 420yen. 3000yen penalty for cancellation
made less than 10 days before departure.
4. Amendment to reservation
Amendments are free of charge with more than 20 days notice. All amendments with less than 20 days before your departure will be treated as cancellation. In the case of the ticket being required to be issued in advance, amemdments are strictly not allowed.
[Bank
transfer]
[Credit card]
